Reference

Account Rules and Legal Conditions at 89fb

These terms set out how your account with 89fb works, what we expect from you, and what you can expect from us. Access to our platform depends on your local law and eligible regions — read this before you open an account.

Account EligibilityJurisdiction ConditionsWallet and Payment RulesAccount Suspension Rights
89fb Account Rules and Legal Conditions at 89fb
ACCOUNT SECURITY

How We Protect Your Account and Data

Data Handling

We collect only the account data needed to operate your wallet and verify your identity. Your bKash, Nagad, or Rocket details are used solely for processing transactions and are not shared with third parties outside of payment processing.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you receive an OTP you did not request, contact support immediately and do not share the code with anyone.

Data Retention and Requests

We retain account and transaction records for the period required by applicable law. To request a copy of your data or ask for account deletion, contact support with your account ID and we will respond within the timeframe the law requires.

LEGAL CONTACT

Reach Us About Legal or Account Queries

Team online

Live Chat

Raise a legal or account query directly through the live chat window in your account dashboard. Our team handles account-related legal questions through this channel.

Email Support

Send detailed legal queries or account dispute requests to our support email. Include your account ID and the transaction reference where relevant.

Account Help Centre

The Help Centre in your account settings covers common legal questions — account closure, data requests, and wallet dispute steps are all documented there.

Common Legal and Account Questions

Access depends on your local law and eligible regions. It is your responsibility to confirm that using this platform is lawful in your location before opening an account.

You must be of legal gambling age in your jurisdiction. We verify age during account registration and reserve the right to request supporting documents at any point.

Contact our support team with your account ID and a written data request. We will process it within the timeframe required by applicable law and respond to your registered contact details.

If your account is closed and a balance remains, we will process a return to your verified payment method — bKash, Nagad, or Rocket — subject to identity verification and any outstanding review.

Yes. We may update these terms when required by law or operational changes. We will notify you via your registered contact details before material changes take effect.

Start with our live chat or support email, quoting your account ID and the relevant transaction or decision reference. We aim to acknowledge disputes promptly and resolve them through our internal review process.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.