What This Privacy Policy Covers
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transactional data: deposit amounts, withdrawal requests, and the wallet reference
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numbers your mobile money provider generates. This data lets us process your payments, verify your account, and respond to support queries. We do not sell your personal data to third parties. We share it only where required to process a transaction — for example, passing a
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bKash reference to confirm a deposit — or where applicable law requires disclosure. Data is stored on secured servers with access restricted to authorised staff. Retention periods follow the requirements of applicable law in the regions where we operate; once that period ends, data is deleted
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or anonymised. If you are in Bangladesh, your rights regarding this data depend on local law and the eligible regions covered by our service. We update this policy when our practices change, and the current version is always available at this address.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.